Privacy Policy

Privacy Policy

Last updated: January 2025

At Aurachell, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you place an order or create an account, we collect: - Your name, email address, and phone number - Your delivery and billing address - Payment information (processed securely — we do not store card details) - Your order history

When you browse our website, we may collect: - Anonymised analytics data (pages visited, time on site) - Cookie data to improve your experience

How We Use Your Information

We use your information to: - Process and fulfil your orders - Send order confirmations and delivery updates - Send promotional emails (only with your consent) - Improve our products and website - Provide customer support

WE DO NOT: - Sell or share your personal data with third parties for marketing purposes - Store your payment card details

Data Security

All data is stored securely. Payments are processed by Paystack, a certified payment gateway. We use encryption and industry-standard security measures.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing hello@aurachell.com.

Contact

For any privacy-related questions, contact us at hello@aurachell.com.