Privacy Policy

PRIVACY POLICY Last updated: January 2025 At Aurachell, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. INFORMATION WE COLLECT When you place an order or create an account, we collect: - Your name, email address, and phone number - Your delivery and billing address - Payment information (processed securely — we do not store card details) - Your order history When you browse our website, we may collect: - Anonymised analytics data (pages visited, time on site) - Cookie data to improve your experience HOW WE USE YOUR INFORMATION We use your information to: - Process and fulfil your orders - Send order confirmations and delivery updates - Send promotional emails (only with your consent) - Improve our products and website - Provide customer support WE DO NOT: - Sell or share your personal data with third parties for marketing purposes - Store your payment card details DATA SECURITY All data is stored securely. Payments are processed by Paystack, a certified payment gateway. We use encryption and industry-standard security measures. YOUR RIGHTS You may request access to, correction of, or deletion of your personal data at any time by emailing hello@aurachell.com. CONTACT For any privacy-related questions, contact us at hello@aurachell.com.